Payment and Shipping Policy

Orders

As our pieces are all made to order, the manufacturing and shipping period is 30 (thirty) working days.

In the case of custom jewelry orders, payment of 50% of the total amount will be required at the time of placing the order and the remainder once the piece(s) are ready. Returns on custom orders will not be accepted.

Payment

Payment can be made using the main credit card brands on the market: Visa, Mastercard, American Express, Elo and Hipercard.

Purchases made via PIX receive 5% discount.

We also accept purchases made by bank slip. In this case, the order will be processed after payment validation, taking up to 3 days depending on the deadline of each institution.

Shipping

Our deliveries are made by Correios by PAC or Sedex, depending on the desired option. You can check the delivery times on our check-out page, informing the desired zip code.

We offer the option of sending by Motoboy only in the city of São Paulo. The delivery period in this case is 2 (two) business days, after the 30 (thirty) days necessary for the preparation of the parts.

If you have any questions, please contact us via WhatsApp (11) 97098-7628 or the form below:

Contact form